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TERMS OF SERVICE

Last updated: October 10, 2025
Entity: World Delete LLC
FEI/EIN: 30-1251788
Registered Address: 4300 Biscayne Blvd, Suite 203, Miami, FL 33137, USA
Official Website: https://world-delete.com
Internal Platform: https://world-delete.app

1. Introduction and Acceptance

This document establishes the Terms of Service governing access to, use of, and contracting of services provided by World Delete LLC (hereinafter referred to as “World Delete”, “the Company”, or “we/us”) through its digital platforms, including the website world-delete.com and the intranet world-delete.app.

By signing the agreement generated through World Delete’s platform—either digitally or via handwritten signature—the client acknowledges that they have read, understood, and fully accepted these Terms of Service, which form an integral part of the service agreement.

World Delete may update or modify these Terms whenever necessary for legal, technical, or operational reasons, by publishing the revised version on this page. Updated versions shall take immediate effect upon publication, without prejudice to any specific terms previously agreed in signed contracts.

2. Description of Services

World Delete provides professional online information management, suppression, and de-indexing services, designed to protect clients’ digital reputation, privacy, and image rights.

Main services include, among others:

  • Removal of content from search engines, social networks, forums, blogs, and digital media.
  • De-indexing of links in Google, Bing, Yahoo, Yandex, or other equivalent search engines.
  • Management of takedown requests before platforms, authorities, or technology providers.
  • Mitigation of defamatory or harmful content and enhancement of clients’ digital presence.
  • Technical and legal assistance regarding personal data exposure in open sources or public databases.
  • Monitoring of mentions, reappearance detection, and periodic reporting.

All services are rendered in accordance with the signed contract and under applicable confidentiality and data protection regulations. Under no circumstances shall World Delete provide services that violate the law or interfere with content protected by public interest, press freedom, or final judicial decisions.

3. Registration, Verification, and KYC/AML Compliance

Before initiating any service, World Delete requires the client to complete an identity verification (KYC) and anti-money laundering (AML) process.

Verification includes document and biometric validation performed by an external certified provider:
MARKETS PROLIVE 360, S.L. (Didit.me), C/ Nàpols 227, 1ª, 08013 – Barcelona, Spain, privacy contact: privacy@didit.me.

Depending on the case, verification may include:

  • Facial capture using biometric recognition.
  • Scan or upload of an official identification document (passport, ID, or driver’s license).
  • Screening against international sanctions, PEP, and watch lists in accordance with AML/CFT standards.

The client expressly authorizes World Delete and its KYC/AML provider to carry out such verifications solely for the purpose of identity validation and legal compliance.

The data collected during this process is encrypted and securely stored for the duration of the contractual relationship and processed in accordance with the Privacy Policy available at world-delete.com/privacy-policy.

4. Fees and Billing

All services contracted with World Delete are subject to the prices, timelines, and terms specified in the client’s signed commercial proposal or individual agreement.

The client agrees to make payments in accordance with the agreed amounts and schedule. Failure to meet payment obligations may result in suspension or termination of services without prejudice to any legal actions that may apply.

World Delete accepts the following payment methods: international bank transfer, Stripe, PayPal, USDT (Tether), Western Union, and Zelle. All payments must be made in the agreed currency (USD or EUR), net of any bank or transfer fees.

The client will receive electronic invoices for all transactions in accordance with applicable tax regulations. Corporate or institutional clients may request VAT-exempt or intra-community billing, as applicable.

Prices may be adjusted due to external factors (e.g., regulatory fees, third-party processing costs, judicial or administrative requirements). Any modification will be communicated to the client and will require prior acceptance before taking effect.

5. Service Execution and Delivery

Upon contract signature and receipt of the initial payment, World Delete will commence the technical execution of the contracted services.

The process includes the following phases:

  • Diagnosis and planning: analysis of affected links, content, and sources.
  • Technical execution: requests for deletion, de-indexing, or neutralization according to media type.
  • Verification: confirmation of content removal or de-ranking.
  • Reporting and monitoring: the client receives access to the control panel at world-delete.app to track case progress in real time.

Execution timelines vary depending on complexity, jurisdiction, and content type. On average, removals are completed within 10 to 30 calendar days, though cases involving media outlets or judicial databases require customized technical and legal review.

World Delete does not guarantee fixed timelines or immediate outcomes, as success depends on external conditions and compliance with each platform’s internal policies.

The client acknowledges that the service constitutes an obligation of means, not of result, except in cases where a specific performance or refund guarantee has been expressly agreed upon.

6. Warranties and Limitation of Liability

World Delete guarantees the application of all reasonable technical, legal, and operational efforts to achieve the removal or de-indexing of the contracted content.

If, after exhausting all available channels, the removal of one or more links cannot be achieved, World Delete will offer the client one of the following options:

  • Replacement of the link with one of equivalent complexity and impact, or
  • Proportional refund for the incomplete portion of the service.

Under no circumstances shall World Delete be liable for:

  • Persistence of content hosted by media outlets with legitimate archival or public-interest rights.
  • Delays or impossibility of removal resulting from judicial, regulatory, or administrative decisions.
  • Technical failures by third parties, such as search engines, hosting providers, or social networks.
  • Indirect damages, loss of profit, or reputational harm caused by the original content or its replication by third parties.

World Delete is also not liable for the later reappearance of deleted content if republished by third parties or mirror sites. In such cases, the client may request ongoing maintenance or monitoring services.

World Delete’s total liability, whether contractual or extra-contractual, shall in all cases be limited to the total amount actually paid by the client for the service in question.

7. Confidentiality and Intellectual Property

Both World Delete and the client agree to maintain strict confidentiality over all information exchanged during service execution, including personal data, strategies, reports, communications, and technical documentation.

Shared information shall only be used for the fulfillment of the contract and shall not be disclosed to third parties without express consent, except when required by law or judicial order.

World Delete implements technical and organizational measures aligned with international security standards, notably ISO 27001:2022 and ISO 9001:2015.

All reports, analyses, content, software, and materials produced by World Delete remain its exclusive intellectual property, without prejudice to the client’s right to use them for contractual purposes.

Reproduction, distribution, or publication of such materials without written authorization from World Delete is strictly prohibited.

8. Personal Data Protection

World Delete acts as the data controller of personal information collected from clients, in compliance with the EU General Data Protection Regulation (GDPR), the Florida Digital Privacy Act (FDPA), and the California Consumer Privacy Act (CCPA).

Personal data is processed exclusively for the execution of contracted services, administrative management, KYC/AML verification, and compliance with legal obligations.

Biometric and document verification is carried out by:
MARKETS PROLIVE 360, S.L. (Didit.me)
C/ Nàpols 227, 1ª, 08013 – Barcelona, Spain
privacy@didit.me

Data is stored in secure environments with enterprise-grade encryption, using servers located within the European Union managed by Amazon Web Services (EMEA SARL) and Contabo GmbH.
Both providers comply with European data protection standards and implement advanced security and availability controls.
AWS maintains international security certifications, including ISO 27001, while Contabo operates under GDPR compliance and standard data protection best practices.

Clients may exercise their data subject rights (access, rectification, erasure, restriction, portability, and objection) by emailing legal@world-delete.com and attaching proof of identity.

More details on data processing are available in the Privacy Policy at world-delete.com/privacy-policy.

9. Termination, Suspension, and Refunds

The client may terminate the contract at any time by providing written notice to World Delete. If cancellation occurs before service commencement, a full refund will be issued.

If the service has already begun, the refund will be limited to the uncompleted portion of the work, as outlined in Section 6.

World Delete may temporarily or permanently suspend services in the following cases:

  • Failure to fulfill payment obligations.
  • Submission of false or inaccurate information during KYC verification.
  • Detection of illegal, defamatory, or non-compliant activities.
  • Unauthorized or fraudulent use of World Delete’s reports, systems, or access credentials.

In cases of justified suspension, no refund will be due.

Termination of the agreement shall not exempt either party from obligations related to confidentiality, data protection, or pending payments.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida (USA), without prejudice to applicable European data protection and consumer laws.

Any dispute arising from the interpretation or execution of these Terms shall fall under the exclusive jurisdiction of the courts of Miami-Dade County, Florida (USA), with express waiver of any other jurisdiction.

Where required by European or local regulations, World Delete may appoint a legal representative or contact point within the EU for data protection or consumer authorities.

In the event of discrepancies between the Spanish and English versions of these Terms, the English version shall prevail.

11. Communications and Notices

All notifications or formal communications between the client and World Delete must be made in writing through the following official channels:

Any communication sent through the above channels or via the https://world-delete.app platform shall be considered valid once receipt can be verified.

12. Related Documents

These Terms of Service are part of a comprehensive legal framework that includes the following complementary documents, which are incorporated herein by reference:

The client acknowledges having read and understood all these documents, which are permanently available on the official World Delete website.

13. Entire Agreement

These Terms constitute the entire agreement between World Delete and the client regarding the contracted services, superseding any prior communication, proposal, or understanding, whether oral or written.

If any clause is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.